Privacy policy

OS SEGREDOS DE BELÉM PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used and shared when you visit www.ossegredosdebelem.com (the "Site") or make a purchase there.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

  • Cookies: data files placed on your device or computer that often include an anonymous unique identifier. To learn more about cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • Log files: these track activity on the Site and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Web beacons, pixels and other tracking technologies: electronic files used to record information about how you browse the Site.

In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number. We refer to this information as "Order Information".

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfil any order placed through the Site (including processing your payment information, arranging shipping and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information we collect (in particular your IP address) to screen for potential risk and fraud and, more generally, to improve and optimise our Site (for example by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, you can consult this page: Shopify Privacy Policy.

We also use Google Analytics to help us understand how our customers use the Site. To learn more about how Google uses your Personal Information, see the following page: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, you can consult the Network Advertising Initiative ("NAI") educational page at: NAI Understanding Online Advertising.

You can opt out of targeted advertising using the links below:

  • Facebook
  • Google
  • Bing

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: DAA Opt-out.

5. DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

6. YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact details below.

In addition, if you are a European resident, we process your information in order to fulfil our contractual obligations towards you (for example if you place an order through the Site), or to pursue the legitimate business interests listed above. Please also note that your information will be transferred outside Europe, including to Canada and the United States.

7. DATA RETENTION

When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete it.

8. MINORS

The Site is not intended for individuals under the age of 18.

9. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

10. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@ossegredosdebelem.com or by post at the following address:

12 Rua dos Oceanos, 2° andar, Apartamento H, Condomínio Neptuno, Freguesia e Concelho de Portimão, District of Faro, PT-08, 8500-802, Portugal.